Cancellation Policy
Effective Date: 23 June 2025
Business Name: My Extraordinary Vacations
Website: https://myextraordinaryvacations.com
Overview
At My Extraordinary Vacations, we sell digital travel guides and planners that are delivered instantly via email or your customer account.
Due to the intangible and irrevocable nature of digital goods, all confirmed orders are final and cannot be canceled or reversed once fulfilled.
Why We Do Not Allow Cancellations
Because digital downloads:
Are delivered immediately upon payment.
Cannot be “returned.”
Are at risk of unauthorized distribution if refunded or canceled.
Therefore, we strictly enforce a no-cancellation policy after delivery.
Order Review Responsibility
It is the customer’s responsibility to: Carefully read all product descriptions and details before purchase.
Ensure the correct product is selected before payment.
Confirm that their email address is accurate at checkout to receive download links without delay.
Possible Cancellation Exceptions
In rare cases, we may approve a cancellation before the product has been downloaded or accessed, if:
Duplicate Order: You accidentally purchase the same product more than once.
Unauthorized Transaction: Your payment method was fraudulently used (subject to investigation).
Processing Error: A technical error on our side caused duplicate charges.
All exception requests must be made within 24 hours of purchase.
Non-Cancellable Circumstances
We do not allow cancellations for: “Change of mind” after download.
Dissatisfaction with the content that matches its description.
Accidental purchases due to failure to review product details.
Downloads already accessed, partially or fully.
Claims that the customer “did not know” the product was digital.
How to Request a Cancellation
To submit an eligible cancellation request:
Phone: +1 (913) 549-7250
Email: monicaslatertravel@gmail.com
Include:
Your full name.
Your order number.
Date of purchase.
Clear explanation of your reason.
Proof of duplicate charge or fraud, if applicable.
We may request additional information to verify your claim.
Investigation & Decision
We aim to respond to all cancellation requests within 24 hours.
We reserve the right to approve or deny any cancellation request at our sole discretion.
Refund for Approved Cancellations
If a cancellation is approved:
We will process a refund using the original payment method.
The license to use the digital product will be revoked immediately.
You must delete all downloaded copies permanently.
We may take legal action for unauthorized use of canceled products.
Chargebacks
Filing a chargeback or payment dispute without first contacting us violates this policy.
Unjustified chargebacks:
May result in permanent account suspension.
May lead to legal action.
May be reported to the payment gateway’s fraud prevention network.
Amendments to This Policy
We may update this Cancellation Policy at any time without prior notice.
Changes will be posted on this page with a revised effective date.
It is your responsibility to review this page regularly.
Contact Information
If you have any questions about this Cancellation Policy, please contact:
Business Name: Extraordinary Vacations
Address: 3643 Briar Run Drive, Clermont Florida 34711, United States
Phone: +1 (913) 549-7250
Email: monicaslatertravel@gmail.com
Business Hours: 9 AM-5 PM (Mon-Sun) (GMT-05:00) Eastern Standard Time (New York)
Related Policies
Please also review our: